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Website · management app · self-service

Tripibuss

The Tripibuss website, online booking system, management app and customer self-service portal.

Solution
Website, booking logic, management and self-service
Focus
Customer journey and operational workflow

The system connects the customer booking journey with day-to-day rental operations. The management interface brings together enquiries, payment status, contract details and the rental calendar. Customers access their booking through self-service using an email verification code.

The booking status page asks for a booking number and the customer’s email or phone. A verification code is sent by email.Enlarge image
Customer self-service — The booking status page asks for a booking number and the customer’s email or phone. A verification code is sent by email.
A rental enquiry list with quick filters, payment status and contract-information status. Personal details are obscured in the screenshot.Enlarge image
Rental enquiry management — A rental enquiry list with quick filters, payment status and contract-information status. Personal details are obscured in the screenshot.
The calendar shows booked dates and manually blocked periods.Enlarge image
Rental calendar — The calendar shows booked dates and manually blocked periods.
The management app sign-in screen with username and password fields.Enlarge image
Management sign-in — The management app sign-in screen with username and password fields.

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